Choose Safer Shipping with a Courier Service

When it comes down to it, shipping a product or a document to a client is just as important as the original service offered. The customer service experience does not end when the customer makes the purchase. The fact of the matter is that it’s just getting started. The most successful companies do their best to see that their customers are satisfied through the shipping process and into the acceptance of the package.

Use One Carrier 

When a company ships an item to a customer it’s best to use a courier service because the package will stay with that one carrier. When a product is shipped via the postal service or any other carrier, it might change hands multiple times, which can lead to the package getting lost or delivered to the wrong location. A courier service will be the only entity that handles the package from pickup to delivery.

Trusted Couriers 

Safer shipping is important for all types of companies, but even more so for those that ship confidential documents such as law firms and investment firms. You will want to ship those documents with a courier service that employs trusted couriers. The most trusted couriers have gone through extensive background checks and training that teaches them how to properly handle confidential documents during delivery (signature required).

Insured Packages 

When a company has to ship a confidential document or a package of high-value it should purchase insurance. The best courier services out there offer insurance for the packages they deliver for customers. Having insurance for a package protects it in the event it is lost, damaged, stolen or temporarily misplaced for any unforeseen reason. Couriers or delivery services that do not offer insurance on any type of package should be avoided.

Experience 

Experience is an important part of choosing safer shipping with a courier service. Courier services like to hire the most experienced delivery personnel possible, which means they know how to safely operate the various vehicles in the fleet and how to protect the packages they deliver.

Technology and Safety 

With all that technology offers today, you can know ahead of time who the courier will be that is scheduled to pickup or deliver your package. The courier service could send you a photo of the courier and explain what type of uniform they will be wearing. This makes it easier for you to trust who is handling the package.

Tracking 

Ensuring that your package gets to its intended destination is important for companies. This is where tracking comes into play. Companies that can track their packages at all times with a courier service know where they are located and when delivery is scheduled to be made. A company that can track its packages will be able to alert the courier service if an issue arises, such as having to cancel the delivery or change the delivery address.

Contact the friendly and experienced staff at Econo-Courier today to discuss your company’s shipping needs. Call the staff at 800-526-9094 to schedule a delivery with a courier in the tri-state area.