Frequently Asked Questions & Answers
Econo-Courier can pick-up and deliver the same day up to 300 miles from the NYC metro area, further points are available as well.
Expedited service is what Econo-Courier specializes in. Same day, or faster with direct delivery and exclusive services available.
Office/Dispatch Hours: Mon.-Fri. 7:00 a.m.-6:30 p.m. Operational personnel are available 24 hours per day 7 days per week.
Warehouse Hours: Mon.-Fri. 8:30 a.m.-5:30 p.m. with earlier or later hours available by appointment when needed.
Delivery Hours: 24 hours / 7 days/ 365 days per year
Econo-Courier’s tractor trailers can transport up to 44,000 lbs., our straight trucks with lift gate can transport up to 14,000 lbs., our large vans can transport up to 2,500 lbs., and our small vans can transport up to 1,500 lbs. We also have cars available for smaller deliveries and paperwork.
Yes, we can receive material at our warehouse from 3rd party shippers or our own delivery vehicles and store the material until it is needed. We can ship it to you as needed, or you can use another shipping method. Including picking up the shipment yourself.
Yes, weekly and daily deliveries can be arranged. We call this our Man-In-A-VanSM service, although it is available with any size vehicle. Additionally, in house delivery services can be set up.
There is no time limit, provided distance and that the pick-up and delivery locations will be open to ship/receive.
A common carrier generally ships the next day by 10:00 a.m. or later, Econo-Courier can deliver same day, time certain on any day, or directly from the pick-up point to the destination with no additional stops.
The main factor for travel time is distance. But it may also depend on when the package is ready for pick-up.
No, we just ask that you let us know when a lift-gate is needed and we will provide it for you at no additional cost.
We offer free quotes upon request by phone: (800) 526-9094, by e-mail: firstname.lastname@example.org, or by fax: (973) 882-8005.
For existing accounts, shipments can also be submitted and tracked through the Econo-Courier website.
- Name of client we are delivering to.
- Pick-up location.
- Delivery location.
- Total number of pieces, size and weight.
- Pick-up and delivery details (inside delivery, residential, loading dock, etc.).
- Ready time and delivery time.
- Special handling instructions.
These are the most basic, generally the more information that is given the more accurate the quote.
Yes, this is our on-time delivery service and is available upon request for any size vehicle.
Yes, any customer can request an update by phone or e-mail.
Customers with an Econo-Courier account can track their order via our website log-in.
Yes, there is an automatic amount of up to $100.00, additional amounts may be requested only at the time that the order is placed. Clients that ship consistently may have a base amount that is set higher automatically.
Larger accounts with good payment history and multiple deliveries can receive discounts.
Contact the office and speak with a sales representative, or go to www.econo-courier.com and follow the “downloads” link for documents, there is a downloadable credit application there. You can e-mail the application to email@example.com, or fax it “ATTN: Accounting” to, (973) 882-8005.
Generally speaking, we pick-up and deliver with the same driver and vehicle. A common carrier will have many people handling the shipment and with that there are more chances for the shipment to be damaged, separated or lost.