Courier companies rely on their personnel to not only make deliveries on time and in a safe manner, but also in a professional manner. There are certain qualities that all courier services should have when it comes to their delivery people.


Efficiency is a big key to great courier service. Almost everyone who has navigated roads in life knows how to get from one point to another. But, it takes a special person to get there in an efficient time while avoiding obstacles. The best courier services out there know how to work with their dispatch team to plan their route ahead of time and avoid potential traffic problems along the way.

Excellent Customer Service

Courier services need to employ delivery people who understand the importance of excellent customer service while on the job. Commitment to providing the best service is important because the field calls for a lot of time sensitive and last minute shipments. Delivery routes might get changed last minute or customers may have very specific instructions. Couriers that understand they represent not only their employer but their customers as well, are vital to the industry. They keep things running smoothly and give their employer a good name.

Staying Alert

Courier companies ship all hours of the day for some services, which means they must ensure their drivers are well rested and alert at all times. When making deliveries around the clock, it is important that the dispatch team pays careful attention to each driver’s routes and hours. Couriers need to stay alert of their surroundings for safety and timing.

Safety Precautions

The best courier services employ experienced couriers who make a conscious effort to keep the deliveries moving and safe at the same time. Couriers handle packages with great care and can take extra precautions to ensure the shipment is secure and handled properly. With a courier service, packages are most often picked up and taken directly to it’s destination, because of this products are handled much less than with a big shipping company.


Couriers need to be flexible when working for a delivery service. Those who are accustomed to the 9-5 grind might not be ready to work as a courier. Couriers deliver packages and documents 24 hours a day, seven days a week. The job of a courier is to respond appropriately based on the needs of the customer.

Contact the experienced staff at Econo-Courier today to discuss your courier needs. You can call the office in Parsippany at 973-882-8004.