Essential Questions to Ask a Courier Service
6 Top Questions to Ask a Courier Service
Using a courier service is a great option, especially when looking for a quick, easy, and economical way to deliver goods. They provide a simple, straightforward, and secure way to transport packages across town, across the country, or even across the planet.
If you have never used a courier service before, there are some critical questions to ask them before getting started. Here are the most important questions to ask a courier service before you schedule a pick-up and delivery.
1. Is Your Company Licensed?
It seems obvious that a courier service would be licensed, but it is imperative that you check. This is essential in guaranteeing the security and protection of the courier and your delivery during transit.
2. Do You Offer Online Tracking?
Many, even most companies, do offer some form of online tracking for deliveries these days. If the company you are considering does not provide this, you might want to consider it as a red flag. Especially for a sensitive order, you will want to track the delivery in real-time and ensure it arrives at its scheduled destination.
3. Do Couriers Have a Professional Dress Code?
This is a question that might not come to mind at first, but the truth is that this really does matter! When your package or product is delivered, your name and reputation are on the line. The couriers you use must have a professional appearance and behave politely and professionally, reflecting well on you or your company.
4. What Are Your Qualifications?
When you choose an established company like Econo-Courier, you get decades of experience and a community-wide reputation for excellence. However, suppose you select a less reputable company. You will want to invest time in doing some research to ensure that you won’t have any issues with lost, damaged, or even stolen delivery items.
5. Do You Have Customer Service that is Available and Easy to Reach?
This is another one where you might be tempted to assume the company has customer service available, but that isn’t true in all cases. You don’t want to find out that customer service is only available from 10 am to 2 pm after having had a problem with your delivery that doesn’t fall within those hours.
It is always best to check and make sure customer service is readily available at pivotal times before you schedule a delivery.
6. Do You Have a Warehouse?
It is crucial to ask about warehouses and other logistical concerns if you have a large order, but you might want to ask this question even if your order is small. If a company has warehousing and other logistic options available, they can more easily provide security for goods.
It also means that they are a more established company, which gives you a sense that they can be counted on and trusted.
Cover Your Courier Needs with Econo-Courier
Courier services are an invaluable part of our everyday lives by improving commerce, communication, and closing the distances between us. As shipping becomes more of a familiar mainstay for more people, choosing an exemplary courier service becomes essential.
If you need a courier service, Econo-Courier has excellent options available to meet all of your delivery needs for the New York Metro Area and Philadelphia Metro Area. Visit Econo-Courier online and see what we can do for you!
75 Lackawanna Ave, Unit B
Parsippany, NJ 07054
Phone: (800) 526-9094